FAQs

What are the different areas of your business?
Humble Market (consumer), HuMa Corporate Collections (business) and SHINE & BYERS (publishing).

 

What does your tagline mean?
It represents our identity as set out when Humble Market Unique Gift Collections was established in 2021 and originated according to the style we based (and continue to base) our design work. Business owner Cat resides in Ireland, and Sherry lives in the US. Our designs are rolled out in batches of 10-part collections aligned with 1 or 2 themes. This is our tagline: Two down-to-earth Girls living in wanderlust designing original, clever, classy rocker collections. 

 

What payment options are available?

We accept all major credit cards including Visa, Mastercard, American Express, as well as Maestro, Google Pay, Apple Pay, Shop Pay, Union Pay and PayPal.

 

What is the expected turnaround time for processing and shipping orders?
Shipping turnaround will vary depending on your location and carrier, although you can allow approximately 10 days processing and delivery time. See our Shipping Policies here. 

 

Do you offer custom design work?
We are available for commissioned work via our Corporate Collections (B2B) line and services.

 

What regions do you ship to?
We offer worldwide shipping, although our primary markets are located in Europe and North America.

 

How do I check the status of my order?
You will receive an Order Confirmation upon purchase, and a Shipping Confirmation with a linked tracking number to the carrier once your items are on the way.

 

What is the return policy?
Our Refund and Returns Policy can be seen here.

 

How can I report an issue?
Questions? Need Help? Contact Us at humble_market@comartroom.com.